Manmade and Technical Textiles Export Promotion Council (MATEXIL)

Faceless Assessment – Creation of Facilitation Helpdesk - JNCH

Circular No. ES/144/2021-22                       4th September, 2021         


To: Members of the Council               


Sub: Faceless Assessment – Creation of Facilitation Helpdesk 


Dear Member, 


JNCH has issued Public Notice No. 81/2021 dated 1st September, 2019 informing of Creation of Facilitation Helpdesk for Faceless Assessment. 


In this connection you may refer CBIC’s Circular No.40/2020-Customs, dated 12.10.2020 and Public Notice No. 82/2020 dated 14.07.2020. 


In addition to other functions, Turant Suvidha Kendra (TSK) at Nhava Sheva will act as “Facilitation Helpdesk” for any grievance related to clearances of the B/E filed in the port. 


Accordingly, any grievance related to clearance of the Bill of Entry pertaining to Mumbai Customs Zone-II, JNCH, the Importers/Exporters/Customs Brokers/Stakeholders may contact the Supdt./ Appraising Officer, Turant Suvidha Kendra, JNCH, Nhava Sheva. The Importers/Exporters/Customs Brokers/ Stakeholders may also communicate their grievance relating to clearance of the Bill of Entry on e-mail Id at or over telephone 022-27244766. 


Shri. Sudhir S. Kohakade (, Jt. Commissioner of Customs, TSK, NS-III, JNCH, Nhava Sheva has been designated as nodal officer to serve as single point for the escalation of the grievance with regards to clearance of B/E requiring urgent attention filed at JNCH, Nhava Sheva. 


Members may kindly make a note of the above. 


Thanking you,     


Yours faithfully,